The Newfoundland and Labrador Centre for Health Information (NLCHI) has made every reasonable effort to ensure the security of these records, however, NLCHI is not responsible for ensuring that the device being used to access records, the internet or the Wi-Fi connection is secure. It is the individuals responsibility to protect their health information once it has been accessed, downloaded or printed.

Our Commitment

The Newfoundland and Labrador Centre for Health Information (NLCHI) maintains this website on behalf of the Government of Newfoundland and Labrador for the purpose of providing you with your COVID-19 vaccination information including a QR code of your vaccination information. The Government of Newfoundland and Labrador and NLCHI are committed to protecting the privacy of individuals who visit this website in compliance with the Access to Information and Protection of Privacy Act, 2015 (ATIPPA, 2015) and the Personal Health Information Act (PHIA).

Personal Information and Personal Health Information

Personal information means recorded information about you as an identifiable individual. Personal health information means oral or recorded identifiable information about an individual that is collected, used, disclosed, or processed for the provision of healthcare. This includes, but is not limited to, vaccination information, name, date of birth, and MCP number.

To the extent that information is collected or provided through this website and can be used to identify an individual, we will treat it as confidential in accordance with this Privacy Notice.

Collection and Use of Information

When using this website, you will be asked to provide certain personal health information including name, date of birth, MCP number and MCP expiry date. We will use this information to verify your identity and provide you with your COVID-19 vaccination information.

Any other uses and disclosures of your information will occur only as required by law. Where possible, identifying information will be removed prior to any use or disclosure.

Compliance

Questions, concerns, or complaints relating to this website's treatment of your personal and personal health information should be directed to privacy@nlchi.nl.ca. If your complaint is not resolved to your satisfaction, the ATIPPA, 2015 and the PHIA provide a mechanism for independent review by contacting the office of the Information and Privacy Commissioner: https://www.oipc.nl.ca/

If you've successfully entered your MCP information, receive a message stating that your COVID-19 vaccination record could not be found, and believe this to be in error, please check our FAQ for more information.

If you experience technical issues accessing your COVID-19 vaccine record, click here for support. Please send us your telephone number and a brief description of the issue. Note that your MCP number should not be provided in an email. A member of our support team will be in touch to provide assistance.